F.A.Q.

With the self-service portal, you can manage company cards, block and unblock them, control limits, generate temporary PIN codes, view all accounts in one place, monitor transactions, and enjoy all the other benefits the portal offers."

After signing your contract with CRT Partner, you will be granted access to our self-service portal. You will receive a registration link to your indicated email address for creating the first user account.

The number of users is unlimited. Every client can decide how many users to integrate and which permissions to give them.

No. Permissions can be adjusted for each user individually, depending on the level of access they need. You can also individually assign vehicle management rights and allow (or disallow) users to change settings on their own.

You can top up your account by transferring funds to the bank account listed in your account summary or by logging into the self-service portal and clicking the "ADD MONEY" button on the homepage.

You can order CRT Partner cards through the self-service portal or by contacting your assigned account manager. Cards are issued only to the clients who have a contract with CRT Partner.

A Dynamic PIN is a PIN code that is valid for one hour. You can obtain it by sending an SMS (the sender's phone number must be registered in the self-service portal) or by generating it on the self-service portal.

Yes. A self-service user with the appropriate permissions can block or unblock cards.

Yes, a self-service user with the appropriate permissions can change card limits.

Yes, in the self-service portal, you can see which card was used, where, and for which products in real-time.

No. Fuel prices are only visible after signing a cooperation agreement with CRT Partner.

Yes, a self-service user with the appropriate permissions can assign and change license plate numbers linked to company-assigned cards.

No. You will be provided with a general management account, allowing you to manage all your companies' cards, accounts, monitor transactions, and access all other self-service features with a single point of login.